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Setup Idealpos

Please follow these instructions in the order below to ensure it is set up correctly. Failure to do so may create issues with some items not displaying correctly.

 

Tender

You need to create a tender for the ticket sales to be processed to through Idealpos.

 

Go to Setup > Functions > Select a Tender > Description: ONLINE.

 


Go to Setup > Yes/No Options > Tenders > Untick: Inhibit ONLINE.

 

 

Restart Idealpos.

 

Global Options

Go to Setup > Global Options > Interfaces > Bookings Interface.

 

Interface Type: RTBSlive Ticketing

URL: Enter the URL specified by RTBS

API Key: Enter the API Key specified by RTBS

Tender Type: ONLINE

If the User requires the ability to manually select the Tender Type as per the customer's request, set the Tender Type to 'No Tender Type'.

 

 

POS Screen Buttons

You need to create a Ticket button on the POS Screen for looking up tickets.

 

Go to Setup > POS Screen > POS Screen Setup > Layouts > Buttons > Function: Tickets.

 

 

Stock Items

Stock Items between Idealpos and RTBS need to match the Idealpos Stock Item Code to the RTBS Price Code.

 

Logging

Any issues will be written to the RTBSLive.log file located in the Logs folder of Idealpos.